Delivery
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What are your delivery options / costs?
We ship worldwide from the USA, so we're closer than you think. USA | | | | | :--- | :--- | --- | | Standard Courier (USPS) | From $5 | 3-5 working days | | Express Plus (USPS) | $45 | 1-3 working days if ordered before 3pm | | Free Standard Courier (USPS) | All Orders over $200 | 3-5 workin... -
How long will it take for my order to be delivered?
"Please be advised that orders placed between the 17th and 28th of November may be subject to delays due to an increased volume of orders within this timeframe." Delivery timescales can be found here. All orders are picked and packed 7 days a week and are dispatched Monday-Friday (excluding Ban... -
There are no hidden charges or fees! What you pay at the checkout is inclusive of any duties or taxes (where applicable). Enjoy your shop with none of the hassle or stress!
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Of course! We'll send your tracking info by email once your order has been shipped. Please contact us via our Contact Form if your tracking information has not updated for a week following your dispatch.
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What if I haven't received my order yet?
If your order hasn't arrived within the expected timescale, please send your query and order number to us via our Contact Form and we'll look into this for you. -
Why weren't my shipping costs refunded?
As outlined within our returns policy, customers are liable for the cost of return shipping and any additional charges incurred, unless faulty or sent in error. -
Where is my returns form / packing slip?
We've recently gone paperless for all of our orders! Please check your email confirmation for your order number and summary of your items, and then head to our returns page to start your return or exchange.