Delivery
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What are your delivery options/costs?
We ship worldwide from the USA, so we're closer than you think 👽 | USA Shipping Options | | | | :------------------- | :--- | :--- | | Standard Courier (USPS) | From $5 | 3-5 working days | | Express Plus (USPS) | All Orders over $150 | 1-3 working days if ordered before 3pm | | Free Standard ... -
How long will it take for my order to be delivered?
Delivery timescales can be found here. All orders are picked and packed 7 days a week, and are dispatched Mon-Fri (excluding Bank Holidays). Express orders placed on a weekend are dispatched the next working day, Mon-Fri (excluding Bank Holidays). If your order has not arrived within the expec... -
There are no hidden charges or fees! What you pay at the checkout is inclusive of any duties or taxes (where applicable). Enjoy your shop with none of the hassle or stress!
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Of course! We'll send your tracking info by email once your order has been shipped. Please contact us via our Contact Form if your tracking information has not updated for a week following your dispatch.
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What if i haven't received my order yet?
If your order hasn't arrived within the expected timescale, please send your query and order number to us via our Contact Form and we'll look into this for you 🕵️‍♀️ -
Why weren't my shipping costs refunded?
As outlined within our returns policy, customers are liable for the cost of return shipping and any additional charges incurred, unless faulty or sent in error. -
Where is my returns form / packing slip?
We've recently gone paperless for all of our orders! Please check your email confirmation for your order number and summary of your items, and then head to our returns page to start your return or exchange.